Delivery Policy |
The customer is advised that all sales placed through this website are final, as are all in-store orders.
Union Square Wines may, at our sole discretion, accept returns on unopened, intact merchandise minus a 20% restocking fee.
- Manhattan -
Union Square Wines & Spirits is pleased to offer free delivery in Manhattan with a minimum order of $75 pretax per delivery address. Manhattan deliveries are offered seven days a week. Please, be advised that daily deliveries start at 11 AM Monday through Saturday and at 1 PM on Sundays.
An adult signature is required for all deliveries.
A $10 delivery charge will be applied for any order below the minimum.
Please, contact us with any questions about multiple address deliveries. One of our specialists will be happy to assist you.
Please allow a 24-hour turnaround time on all orders. In some cases, same-day deliveries will be possible, but in general 24-hour turnaround should be expected. More lead time may be needed during holiday or sale periods due to heavy order volume. If you are placing a last-minute order, please contact the store by telephone to verify that we will be able to accommodate you.
- Brooklyn & Queens -
We offer delivery to nearby parts of Brooklyn and Queens on Monday and Thursday evenings. Delivery charges apply when the order is under $100. Please be advised that orders placed online may see revised delivery charges based on the number of bottles/cases. Any questions regarding delivery charges and/or delivery windows can be answered by a Union Square sales associate via phone or email.
An adult signature is required for all deliveries.
The following zip codes are where we deliver to:
- Long Island Deliveries & Fire Island Ferries -
Union Square Wines & Spirits is happy to offer delivery to all parts of Long Island, the Hamptons, and the Fire Island Ferries. A $25 delivery charge will be applied for each delivery address. Please allow 3 business days for delivery.
Deliveries are made through a private courier; an adult signature is required for all deliveries.
Delivery is available Monday through Friday. Weekend and AM delivery requests carry an additional charge and you will be notified accordingly.
- For all other orders within NY, we ship via UPS -
All orders will be processed within a business day. You will be promptly notified by email of any problems or unexpected delays in processing and/or shipping. During times of bad weather, including extremes of heat or cold, we recommend postponing shipping until conditions improve, but we will defer to the customer's directions as to whether to ship or hold. The customer assumes all liability for wines damaged en route due to weather.
- In-Store Pickup -
For Pick-up orders, the person picking up the order must be the person who placed the order, with ID and the credit card used present.
Union Square Wine & Spirits reserves the right to refuse any order that does not meet our security standards. Thank you for your understanding
